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Awareness Questionnaire
Bergmann Logistik AG
KI-Potenzialanalyse BergmannShort questionnaire (13 questions)
Active5 / — responses received
Deep questionnaire (33 questions)
0 / — responses received
Anke Vogel
What is your role in your area/team?
Disponentin
What are currently the biggest challenges in your area?
Kurzfristige Änderungen im Tagesgeschäft sind schwer zu koordinieren.
What's already going particularly well today?
Gutes Netzwerk zu den Fahrern, schnelle Absprachen.
Where do you see the greatest need for change in your area or team?
Ein System, das Vorschläge macht statt nur Daten anzuzeigen.
If this workshop is successful — what will be different for you afterward?
Ich muss weniger improvisieren bei Ausfällen.
How confident do you currently feel working with AI?
3
What opportunities do you see for your area of work through AI?
Automatische Alternativroutenvorschläge bei Ausfällen.
What risks or concerns do you have regarding AI?
Vertrauen in automatisierte Vorschläge muss erst wachsen.
Have you already used AI tools (e.g. ChatGPT, Copilot, others)?
Both
Which routine tasks would you like to support or simplify with AI?
Manuelles Nachplanen bei Fahrzeugausfall.
Are there concrete ideas for AI use cases in your area?
Ausfall-Recovery-Assistent.
Respondent 2
What is your role in your area/team?
Fuhrparkleiter
What are currently the biggest challenges in your area?
Wartungsplanung und Tourenplanung sind nicht aufeinander abgestimmt.
What's already going particularly well today?
Fahrzeugflotte ist gut gepflegt, wenig ungeplante Ausfälle.
Where do you see the greatest need for change in your area or team?
Verknüpfung von Wartungsplanung mit der Disposition.
If this workshop is successful — what will be different for you afterward?
Wartungstermine werden automatisch in der Planung berücksichtigt.
How confident do you currently feel working with AI?
2
What opportunities do you see for your area of work through AI?
Vorausschauende Wartung basierend auf Telematikdaten.
What risks or concerns do you have regarding AI?
Datenqualität der bestehenden Telematik.
Have you already used AI tools (e.g. ChatGPT, Copilot, others)?
Not yet
Which routine tasks would you like to support or simplify with AI?
Manueller Abgleich Wartungsplan und Tourenplan.
Are there concrete ideas for AI use cases in your area?
Predictive-Maintenance-Warnung in der Tourenplanung.
Michael Bergmann
What is your role in your area/team?
Geschäftsführung
What are currently the biggest challenges in your area?
Zu viel Erfahrungswissen in wenigen Köpfen, kaum Skalierbarkeit der Disposition.
What's already going particularly well today?
Kundenzufriedenheit ist hoch, Lieferzuverlässigkeit stark.
Where do you see the greatest need for change in your area or team?
Systematische Entscheidungsunterstützung für die Tourenplanung.
If this workshop is successful — what will be different for you afterward?
Neue Disponenten sind schneller produktiv.
How confident do you currently feel working with AI?
4
What opportunities do you see for your area of work through AI?
Automatisierte Tourenoptimierung.
What risks or concerns do you have regarding AI?
Akzeptanz bei erfahrenen Disponenten.
Have you already used AI tools (e.g. ChatGPT, Copilot, others)?
Professionally
Which routine tasks would you like to support or simplify with AI?
Manuelle Tourenplanung per Erfahrungswerten.
Are there concrete ideas for AI use cases in your area?
KI-gestützter Planungsassistent.
Thomas Riedel
What is your role in your area/team?
Leiter IT
What are currently the biggest challenges in your area?
Systemlandschaft historisch gewachsen, wenig Integration zwischen TMS und Telematik.
What's already going particularly well today?
Stabiler IT-Betrieb, keine größeren Ausfälle.
Where do you see the greatest need for change in your area or team?
Eine gemeinsame Datenbasis für Planung und Telematik.
If this workshop is successful — what will be different for you afterward?
Ein System, keine manuellen Exporte mehr zwischen den Tools.
How confident do you currently feel working with AI?
4
What opportunities do you see for your area of work through AI?
Einheitliche Datenplattform als Grundlage für KI-Anwendungen.
What risks or concerns do you have regarding AI?
Integrationsaufwand nicht unterschätzen.
Have you already used AI tools (e.g. ChatGPT, Copilot, others)?
Professionally
Which routine tasks would you like to support or simplify with AI?
Manuelle Datenexporte zwischen TMS und Telematik.
Are there concrete ideas for AI use cases in your area?
Zentrale Datenplattform mit Planungs-Assistenz.
anonym@bergmann-logistik-example.de
What is your role in your area/team?
Fahrer
What are currently the biggest challenges in your area?
Änderungen an der Tour erreichen mich manchmal erst sehr spät.
What's already going particularly well today?
Direkter Draht zur Disposition bei Rückfragen.
Where do you see the greatest need for change in your area or team?
Frühere und klarere Kommunikation von Tourenänderungen.
If this workshop is successful — what will be different for you afterward?
Ich sehe Änderungen direkt in der Fahrer-App.
How confident do you currently feel working with AI?
2
What opportunities do you see for your area of work through AI?
Automatische Push-Benachrichtigung bei Tourenänderung.
What risks or concerns do you have regarding AI?
Zu viele Benachrichtigungen könnten ablenken.
Have you already used AI tools (e.g. ChatGPT, Copilot, others)?
Privately
Which routine tasks would you like to support or simplify with AI?
Telefonische Rückfragen bei kurzfristigen Änderungen.
Are there concrete ideas for AI use cases in your area?
App-Benachrichtigung bei Tourenänderung in Echtzeit.
Marked as complete